Privacy
Data controller
COURSIER.PARIS, 85 avenue Niel, 75017 Paris. Contact for data-related questions: contact@coursier.paris.
Data collected and purposes
| Processing | Data | Purpose and legal basis | Retention |
|---|---|---|---|
| Delivery request | Addresses, name, phone, e-mail, instructions | Arranging and carrying out the delivery — performance of the contract | Duration of the relationship, then 5 years (accounting obligations) |
| Business account request | Company name, SIRET, contact person, e-mail, phone, volume | Reviewing and opening the account — pre-contractual measures | 3 years if not followed up, otherwise the life of the account |
| Transfer to partner carriers | Addresses, contact names and phone numbers | Carrying out the delivery — performance of the contract | According to the partner’s policy, limited to the delivery |
| Technical logs | IP address, timestamp, pages viewed | Security and proper operation — legitimate interest | 12 months |
Recipients
Our teams, the partner carriers in charge of the delivery, our technical subcontractors (hosting with OVH SAS in France, e-mail sending) and, where applicable, payment providers. No data is sold or transferred for advertising purposes.
Your rights
You have the right of access, rectification, erasure, restriction, objection and portability, as well as the right to set post-mortem instructions. Write to contact@coursier.paris; we reply within one month. You may lodge a complaint with the CNIL (cnil.fr), the French data protection authority.
Security
Data is hosted in France, encrypted in transit (HTTPS), backed up daily and accessible only to authorised staff.
Last updated: 9 September 2026